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Farra is a death administration assistant for UK families. Get step-by-step guidance for registering a death, applying for probate, notifying banks, and managing bereavement admin. From essential documents to practical checklists, Farra simplifies estate paperwork and funeral-related tasks so you can focus on what matters.
When someone dies, notifying EDF Energy is one of the key tasks for the executor or next of kin. This guide explains exactly who to contact, what to say, what documents you will need, and how long EDF Energy takes to process a bereavement notification.
EDF Energy bereavement contact details
Phone: 03330 069 950 — Mon–Fri 8am–6pm
Online: EDF bereavement notification
Last verified: June 2026
Spotted a change? Email our team if a number, email, or link on this page is out of date and we'll update it straight away.
Call 03330 069 950 (Mon–Fri 8am–6pm) or use the online bereavement notification form. EDF has a trained bereavement team that can handle the notification and guide you through next steps.
EDF will ask for a certified copy of the death certificate and the account number (from any EDF bill or letter). A meter reading at or near the date of death is helpful for producing an accurate final bill.
EDF will confirm whether the supply should be transferred to a new account holder or closed. For vacant properties, EDF can manage the account in the estate's name until the property is sold or cleared.
EDF will produce a final bill based on a meter reading. Any credit will be refunded to the estate; any outstanding balance becomes an estate liability.
EDF will cancel the direct debit and close the account, confirming this in writing or by email.
Have multiple certified copies of the death certificate ready. Banks and financial institutions each require an original or certified copy — you cannot usually pass a single copy between organisations. See our guide to how many death certificates you need.
EDF Energy typically takes 1–3 weeks to process a bereavement notification once all required documents have been received.
During this period, accounts or services will typically be frozen until the estate is administered. This means no new transactions can be authorised.
Not sure who you still need to tell?
Banks, utilities, DWP, DVLA. In 2 minutes Farra gives you the full list in order, with a tracker so nothing gets missed.
Once EDF Energy receives your notification and confirms receipt, the account or service will be frozen and no new transactions will be authorised. Estate administration can then begin.
EDF Energy will generate a final bill based on the last meter reading. Any direct debit will be cancelled, and any credit on the account will be refunded to the estate. If the account is in debit, the outstanding balance becomes a debt of the estate.
Do not delay notifying EDF Energy
Direct debits and standing orders may continue to be charged after death. Some organisations treat the estate as the debtor for any charges incurred before notification. Notifying EDF Energy promptly protects the estate from unnecessary costs.
There are more people to tell than anyone expects.
Answer a few questions in under 2 minutes and Farra builds your notification plan: every bank, provider and government office to tell, in the right order, with the contact details and a tracker so nothing slips through.
Where they normally lived, even if they died somewhere else.
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