Farra is a death administration assistant for UK families. Get step-by-step guidance for registering a death, applying for probate, notifying banks, and managing bereavement admin. From essential documents to practical checklists, Farra simplifies estate paperwork and funeral-related tasks so you can focus on what matters.
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When someone dies, notifying RAC is one of the key tasks for the executor or next of kin. This guide explains exactly who to contact, what to say, what documents you will need, and how long RAC takes to process a bereavement notification.
RAC bereavement contact details
Phone: 0330 159 0706 — Mon–Fri 9am–5pm
Notify the RAC of the death and ask to cancel or transfer the breakdown cover. Have the membership number (on the RAC card or any correspondence) and the date of death ready.
RAC will cancel the breakdown cover from the date of death. Annual memberships paid in advance may be eligible for a partial refund for the remaining months — ask when you call.
RAC offers both personal membership (covers the member in any vehicle) and vehicle-specific membership. Vehicle-specific cover can be transferred to the new registered keeper. Personal membership cannot be transferred.
Cancel the direct debit with the bank separately after confirming cancellation with the RAC to avoid further charges.
Have multiple certified copies of the death certificate ready. Banks and financial institutions each require an original or certified copy — you cannot usually pass a single copy between organisations. See our guide to how many death certificates you need.
RAC typically takes 1–2 weeks to process a bereavement notification once all required documents have been received.
During this period, accounts or services will typically be frozen until the estate is administered. This means no new transactions can be authorised.
If the deceased broke down after the date of death but before the estate was administered, callout costs are typically covered by the existing membership. Keep records of any callouts during the estate administration period.
Once RAC receives your notification and confirms receipt, the account or service will be frozen and no new transactions will be authorised. Estate administration can then begin.
RAC will confirm receipt of your notification and advise you of any next steps required to close or transfer the account or policy. Keep a record of all correspondence and reference numbers for the estate file.
Do not delay notifying RAC
Direct debits and standing orders may continue to be charged after death. Some organisations treat the estate as the debtor for any charges incurred before notification. Notifying RAC promptly protects the estate from unnecessary costs.
Amazon deceased account: online only, no dedicated phone. Cancel Prime, claim gift card balance, resolve outstanding orders. Need account email and death certificate. Full guide.
Netflix account cancellation after death: online only, no dedicated bereavement line. Cancel to stop charges. Need account email or death certificate if no account access. Full guide.
Spotify account cancellation after death: contact support online. Cancel Premium to stop charges. Death certificate needed if no account access. Family plan — notify admin. Full guide.
Apple Digital Legacy: use Legacy Contact if set up, or apply via support.apple.com. Cancel subscriptions. Without Legacy Contact, Apple ID data is permanently inaccessible. Full guide.
PayPal bereavement: 0800 358 7911 (Mon–Fri 8am–8pm, Sat 9am–4pm). Withdraw account balance to estate, close PayPal Credit, cancel subscriptions. Death certificate required. Full guide.
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