Farra is a death administration assistant for UK families. Get step-by-step guidance for registering a death, applying for probate, notifying banks, and managing bereavement admin. From essential documents to practical checklists, Farra simplifies estate paperwork and funeral-related tasks so you can focus on what matters.
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When someone dies, notifying Deliveroo is one of the key tasks for the executor or next of kin. This guide explains exactly who to contact, what to say, what documents you will need, and how long Deliveroo takes to process a bereavement notification.
Deliveroo bereavement contact details
Visit help.deliveroo.com. Deliveroo does not have a dedicated phone line for bereavement. Use the Help Centre chat or submit a request online to close the account.
Deliveroo Plus is a monthly subscription offering free delivery. Cancel this immediately to stop ongoing charges. Log in to the account at deliveroo.co.uk or use the Help Centre if you cannot access the account.
Deliveroo accounts may have credit from refunds or promotional offers. Ask Deliveroo whether this can be refunded to the estate before the account is closed.
Deliveroo will close the account on request. Provide the deceased's email address and contact Deliveroo support with proof of death if required.
Have multiple certified copies of the death certificate ready. Banks and financial institutions each require an original or certified copy — you cannot usually pass a single copy between organisations. See our guide to how many death certificates you need.
Deliveroo typically takes 1 weeks to process a bereavement notification once all required documents have been received.
During this period, accounts or services will typically be frozen until the estate is administered. This means no new transactions can be authorised.
Deliveroo Plus can sometimes be bundled with Amazon Prime. If the Deliveroo Plus charge appears on the Amazon account statement, cancel it through Amazon Prime subscription settings rather than Deliveroo directly.
Once Deliveroo receives your notification and confirms receipt, the account or service will be frozen and no new transactions will be authorised. Estate administration can then begin.
Deliveroo will confirm receipt of your notification and advise you of any next steps required to close or transfer the account or policy. Keep a record of all correspondence and reference numbers for the estate file.
Do not delay notifying Deliveroo
Direct debits and standing orders may continue to be charged after death. Some organisations treat the estate as the debtor for any charges incurred before notification. Notifying Deliveroo promptly protects the estate from unnecessary costs.
Amazon deceased account: online only, no dedicated phone. Cancel Prime, claim gift card balance, resolve outstanding orders. Need account email and death certificate. Full guide.
Netflix account cancellation after death: online only, no dedicated bereavement line. Cancel to stop charges. Need account email or death certificate if no account access. Full guide.
Spotify account cancellation after death: contact support online. Cancel Premium to stop charges. Death certificate needed if no account access. Family plan — notify admin. Full guide.
Apple Digital Legacy: use Legacy Contact if set up, or apply via support.apple.com. Cancel subscriptions. Without Legacy Contact, Apple ID data is permanently inaccessible. Full guide.
PayPal bereavement: 0800 358 7911 (Mon–Fri 8am–8pm, Sat 9am–4pm). Withdraw account balance to estate, close PayPal Credit, cancel subscriptions. Death certificate required. Full guide.
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