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When someone dies, notifying Argos is one of the key tasks for the executor or next of kin. This guide explains exactly who to contact, what to say, what documents you will need, and how long Argos takes to process a bereavement notification.
Argos bereavement contact details
Phone: 0345 640 2020 — Mon–Fri 8am–8pm, Sat 8am–8pm, Sun 10am–6pm
Last verified: May 2026
Spotted a change? Email our team if a number, email, or link on this page is out of date and we'll update it straight away.
Notify Argos to close any online account or Argos Card held by the deceased. Argos is part of Sainsbury's Group but operates separately.
The Argos Card is a store credit card. Check whether any outstanding balance is owed (this becomes a debt of the estate) or whether there is a credit balance. Contact Argos Card services (separate from the store — operated by NewDay) to handle the credit account.
Cancel any outstanding Argos orders that have not yet been collected or delivered. Argos will issue refunds for cancelled orders.
Argos will close the online account on request. There are no loyalty points or ongoing subscription charges unless an Argos Card is held.
Have multiple certified copies of the death certificate ready. Banks and financial institutions each require an original or certified copy — you cannot usually pass a single copy between organisations. See our guide to how many death certificates you need.
Argos typically takes 1–3 weeks to process a bereavement notification once all required documents have been received.
During this period, accounts or services will typically be frozen until the estate is administered. This means no new transactions can be authorised.
The Argos Card was issued by Argos Financial Services Limited, now operated by NewDay Ltd. Contact details for the Argos Card are on the reverse of the card or on statements. This is separate from Argos store customer service.
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Once Argos receives your notification and confirms receipt, the account or service will be frozen and no new transactions will be authorised. Estate administration can then begin.
Argos will confirm receipt of your notification and advise you of any next steps required to close or transfer the account or policy. Keep a record of all correspondence and reference numbers for the estate file.
Do not delay notifying Argos
Direct debits and standing orders may continue to be charged after death. Some organisations treat the estate as the debtor for any charges incurred before notification. Notifying Argos promptly protects the estate from unnecessary costs.
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