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When someone dies, notifying Revolut is one of the key tasks for the executor or next of kin. This guide explains exactly who to contact, what to say, what documents you will need, and how long Revolut takes to process a bereavement notification.
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Revolut handles deceased account closures entirely online — there is no dedicated phone line. Visit the Revolut help centre to begin the deceased account process.
You will need a clear scan of the death certificate, the phone number or email address associated with the Revolut account, and your own ID.
The grant of probate or letters of administration will be required before Revolut releases any funds. You can start the process before probate is obtained.
Revolut will guide you through the process entirely online. This may involve uploading documents via their app or web portal.
Once all documents are verified, Revolut will transfer the balance and close the account. The process typically takes 2–4 weeks.
Have multiple certified copies of the death certificate ready. Banks and financial institutions each require an original or certified copy — you cannot usually pass a single copy between organisations. See our guide to how many death certificates you need.
Revolut typically takes 2–4 weeks to process a bereavement notification once all required documents have been received.
During this period, accounts or services will typically be frozen until the estate is administered. This means no new transactions can be authorised. Frozen bank accounts cannot send or receive money, so it is important to ensure the estate has an accessible source of funds for ongoing costs such as funeral expenses.
Revolut is an e-money institution, not a bank — deposits are safeguarded but not FSCS-protected. The process is entirely online with no branch option.
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Answer a few questions and get a personalised probate plan for £179.
Once Revolut receives your notification and confirms receipt, the account or service will be frozen and no new transactions will be authorised. Estate administration can then begin.
Revolut will write to you with a bereavement reference number and a list of the documents they require to proceed. At that stage you will need to provide the grant of probate (or letters of administration) along with certified copies of the death certificate before funds can be released to the estate. Once the grant is in hand, you can proceed to close the deceased's bank account and release funds to the estate.
Do not delay notifying Revolut
Direct debits and standing orders may continue to be charged after death. Some organisations treat the estate as the debtor for any charges incurred before notification. Notifying Revolut promptly protects the estate from unnecessary costs.
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