Farra is a death administration assistant for UK families. Get step-by-step guidance for registering a death, applying for probate, notifying banks, and managing bereavement admin. From essential documents to practical checklists, Farra simplifies estate paperwork and funeral-related tasks so you can focus on what matters.
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When someone dies, notifying LGPS is one of the key tasks for the executor or next of kin. This guide explains exactly who to contact, what to say, what documents you will need, and how long LGPS takes to process a bereavement notification.
LGPS bereavement contact details
The LGPS is administered by 86 separate pension funds across England and Wales, each run by a different local authority. Find the correct fund by searching lgpsmember.org using the employer's name or location.
Each fund has its own contact details, forms, and processes. Most have a dedicated bereavement team. Contact them by phone or using their online bereavement form, providing the deceased's full name, date of birth, National Insurance number, and date of death.
Active members and those who retired in the last 10 years may be entitled to a lump sum death grant. The amount varies but is typically up to 10 times the annual pension for active members.
A spouse, civil partner, or nominated cohabiting partner may be entitled to a survivor's pension. Children's pensions may also be payable. The fund will calculate entitlements based on the member's service record.
Have multiple certified copies of the death certificate ready. Banks and financial institutions each require an original or certified copy — you cannot usually pass a single copy between organisations. See our guide to how many death certificates you need.
LGPS typically takes 4–10 weeks to process a bereavement notification once all required documents have been received.
During this period, accounts or services will typically be frozen until the estate is administered. This means no new transactions can be authorised.
Because the LGPS has 86 funds, timescales and processes vary. Some funds operate faster than others. Always confirm which fund administered the deceased's pension before making contact.
Once LGPS receives your notification and confirms receipt, the account or service will be frozen and no new transactions will be authorised. Estate administration can then begin.
LGPS will confirm receipt of your notification and advise you of any next steps required to close or transfer the account or policy. Keep a record of all correspondence and reference numbers for the estate file.
Do not delay notifying LGPS
Direct debits and standing orders may continue to be charged after death. Some organisations treat the estate as the debtor for any charges incurred before notification. Notifying LGPS promptly protects the estate from unnecessary costs.
Nest Pensions bereavement: 0300 020 0090 (Mon–Fri 8am–8pm). Government-backed workplace pension. Nomination of beneficiary, trustees' discretion, may bypass probate. Full guide.
The People's Pension bereavement: 0300 2000 555 (Mon–Fri 8am–8pm). Workplace pension — expression of wishes, trustees' discretion, may bypass probate. What documents needed. Full guide.
Standard Life bereavement: 0345 606 0095 (Mon–Fri 9am–5pm). Part of Phoenix Group. Pension pot outside probate, expression of wishes, trustees' discretion. What documents needed. Full guide.
Scottish Widows bereavement: 0345 716 6777 (Mon–Fri 9am–5pm). Lloyds Banking Group. Pension, annuity, life insurance. Expression of wishes, trustees' discretion. What documents needed. Full guide.
Prudential bereavement: 0345 640 4000 (Mon–Fri 9am–5pm). Pensions and annuities. Expression of wishes, trustees' discretion, may bypass probate. What documents needed. Full guide.
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