Farra is a death administration assistant for UK families. Get step-by-step guidance for registering a death, applying for probate, notifying banks, and managing bereavement admin. From essential documents to practical checklists, Farra simplifies estate paperwork and funeral-related tasks so you can focus on what matters.
This guide has not been checked against its sources
We re-checked our most-read guides against GOV.UK and the other official sources in September 2026. This one was not among them, so nobody has confirmed its figures, deadlines or process steps since it was written. Treat it as a starting point and confirm anything that matters on GOV.UK before you act on it.
When someone dies, notifying Admiral is one of the key tasks for the executor or next of kin. This guide explains exactly who to contact, what to say, what documents you will need, and how long Admiral takes to process a bereavement notification.
Admiral bereavement contact details
Phone: 0333 234 9971 — Mon–Fri 8am–7pm, Sat 9am–3pm, Sun 9:30am–4pm
Online: Admiral online bereavement form
Last verified: October 2026
Spotted a change? Email our team if a number, email, or link on this page is out of date and we'll update it straight away.
Admiral asks you to fill in its online bereavement form to tell it the policyholder has died. Have the policy details to hand, from the policy documents or a renewal letter, so Admiral can find the policy.
If you'd rather speak to someone, Admiral's bereavement line is open seven days a week.
After you've told Admiral, its customer services team will contact you about the policy.
Have multiple certified copies of the death certificate ready. Banks and financial institutions each require an original or certified copy — you cannot usually pass a single copy between organisations. See our guide to how many death certificates you need.
Admiral does not publish a processing time, so we do not give one. Ask when you notify them, and ask for a reference so you can chase it.
Accounts or services are usually frozen until the estate is administered, which means no new transactions can be authorised.
Once Admiral receives your notification and confirms receipt, the account or service will be frozen and no new transactions will be authorised. Estate administration can then begin.
Admiral will confirm receipt of your notification and advise you of any next steps required to close or transfer the account or policy. Keep a record of all correspondence and reference numbers for the estate file.
Do not delay notifying Admiral
Direct debits and standing orders may continue to be charged after death. Some organisations treat the estate as the debtor for any charges incurred before notification. Notifying Admiral promptly protects the estate from unnecessary costs.
Related guides