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Dealing with Utility Companies After Death

Managing Utility Accounts

When someone dies, their utility accounts need to be transferred, closed, or continued. This guide explains how to handle each type of utility service.

Utility Companies Checklist

What You'll Need

  • Death certificate
  • Account numbers and recent bills
  • Your ID and proof of authority to act
  • Final meter readings (for gas and electricity)

Key Information

Final Bills

Most companies will send a final bill to the estate. Keep these for probate.

Refunds

Any credit balances will be refunded to the estate.

Priority Services

If vulnerable people remain in the property, ask about priority service registers.

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Farra is a digital assistant that helps with death admin and bereavement support in the UK. From registering a death to applying for probate, Farra provides step-by-step guidance, essential documents, and practical help for families navigating the administrative side of loss. Designed to bring clarity and compassion to the most difficult moments, Farra simplifies estate paperwork, bank notifications, and funeral-related tasks so you can focus on what matters.