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When someone dies, notifying Teachers' Pension is one of the key tasks for the executor or next of kin. This guide explains exactly who to contact, what to say, what documents you will need, and how long Teachers' Pension takes to process a bereavement notification.
Teachers' Pension bereavement contact details
Phone: 0345 606 6166 — Mon–Fri 8:30am–5:30pm
Online: Teachers' Pension bereavement notification form
Last verified: May 2026
Spotted a change? Email our team if a number, email, or link on this page is out of date and we'll update it straight away.
Call 0345 606 6166 or use the bereavement form at teacherspensions.co.uk. Have the deceased's Teachers' Pension reference number (if known), full name, date of birth, date of death, and your own contact details ready.
Teachers' Pension will ask for a certified copy of the death certificate. They will advise whether to post it or whether a scanned copy is acceptable for initial processing.
Members of the Teachers' Pension Scheme may have a death-in-service or death grant payable to dependants. The amount depends on the member's age and length of service. Teachers' Pension will calculate and advise on eligibility.
A spouse, civil partner, or eligible dependant may be entitled to a survivor's pension. Teachers' Pension will advise on eligibility and amounts based on the member's contribution record.
Have multiple certified copies of the death certificate ready. Banks and financial institutions each require an original or certified copy — you cannot usually pass a single copy between organisations. See our guide to how many death certificates you need.
Teachers' Pension typically takes 4–8 weeks to process a bereavement notification once all required documents have been received.
During this period, accounts or services will typically be frozen until the estate is administered. This means no new transactions can be authorised.
Scotland has a separate Scottish Teachers' Pension Scheme administered by the Scottish Public Pensions Agency (0300 330 1369). Northern Ireland has its own scheme.
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Once Teachers' Pension receives your notification and confirms receipt, the account or service will be frozen and no new transactions will be authorised. Estate administration can then begin.
Teachers' Pension will confirm receipt of your notification and advise you of any next steps required to close or transfer the account or policy. Keep a record of all correspondence and reference numbers for the estate file.
Do not delay notifying Teachers' Pension
Direct debits and standing orders may continue to be charged after death. Some organisations treat the estate as the debtor for any charges incurred before notification. Notifying Teachers' Pension promptly protects the estate from unnecessary costs.
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